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Table Of Content

  • What is your warranty policy?
  • Where do you ship from?
  • Do you offer free shipping?
  • How do I cancel my order?
  • Can I change my delivery address after I submit my order?
  • What do I do if my product is damaged when it arrives?
  • What should I do if my dehumidifier has a problem?
  • What is your return policy?
  • What forms of payment do you accept?
  • How do I find a product manual?

At Moiswell, we are dedicated to providing our customers with high-quality products and excellent customer service. We offer a 30-day return and exchange policy, along with a 2-year full warranty and 5-year limited warranty on the refrigerant system. Please refer to our return policy for more details. In addition, our customer service team is always ready to assist you with any questions or concerns you may have.