At MOISWELL, we firmly believe in the quality of our commercial dehumidifiers, and we back it up with our comprehensive warranty.
MOISWELL warrants to the original purchaser that this MOISWELL product is free from manufacturing defects in material or workmanship for the limited warranty period of:
2 Years Full Warranty
This warranty starts from the date of purchase and covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship.
5 Years Limited Warranty on Refrigeration System
MOISWELL warrants the refrigeration system, including compressor, condenser and evaporator, that prove to be defective in materials or workmanship, for 5 years from the date of purchase, the labor and shipping fee will be not included after the above full warranty.
The warranty does not apply where damage is caused by other factors, including without limitation:
① normal wear and tear;
② abuse, mishandling, accident, or failure to follow operating instructions;
③ exposure to liquid or infiltration of foreign particles;
④ servicing or modifications of the product other than by MOISWELL.
This limited warranty is valid only on products purchased from the manufacturer or MOISWELL authorized dealer and operated, installed, and maintained according to the instructions included in this user guide or furnished with the product.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms.
If you have an issue with a MOISWELL product, please contact us at email@example.com, and we will do our best to resolve it for you.